Application Lifecycle Management

We fully integrate process documentation and test management into your incident and change request management.

Application Lifecycle Management

IT Service Management

Run SAP like a factory. Designing, implementing and running IT-processes with SAP Solution Manager and Infrastructure Management.

IT Service Management

Get the most out of SAP Solution Manager

SAP Solution Manager is used to oversee the implementation, monitoring and further development of a companies entire system landscape, a process which is known as application lifecycle management. The range of features, and sometimes the complexity of SAP Solution Manager itself, poses challenges to many companies. SNP BLM structures the implementation of SAP Solution Manager with standardized consulting, best practices, preprogrammed Add-ons, and covers every activity – from a thorough analysis of ITSM-Proces­ses to designing and implementing customized optimizations for service and support teams using SAP Solution Manager.

Whitepaper: Efficiently implement and integrate SAP Solution Manager

SAP Solution Manager’s range of features or its usability often do not go far enough, particularly when it comes to companies with defined tools and processes.  SNP BLM encompasses all application lifecycle management features and modules within SAP Solution Manager. In over 550 successfully completed projects, the specialists from SNP have developed a variety of best practices, methods, and Add-ons to optimize SAP Solution Manager. The software and services from SNP cover all areas of application lifecycle management – from standard SAP scenarios to complex, customized release management for specific clients.

Get the most out of SAP Solution Manager

SNP Add-ons for SAP Solution Manager

Modification­-free Add­-ons from SNP enhance SAP Solution Manager’s standard features. Together with our best practices, they accelerate the rapid adjustment of the processes to your individual needs. Based on extensive experience and our best practices, we developed Add-ons for SAP Solution Manager, which allow our customers to enhance the functionality and increase the speed of adoption, as well as, the end-user acceptance. These standardized SNP Add-ons for SAP Solution Manager can be seamlessly integrated into your SAP environment and are ready to use.

SNP Add-ons for SAP Solution Manager

 

 

Success Story: ITSM with SAP Solution Manager at Fritz Egger

SAP Solution Manager had been used at Fritz Egger as an IT Service Management (ITSM) tool for SAP and Non-SAP systems and applications since 2005. Egger wanted to design and deploy consistent processes for all users, regardless of whether they used SAP.

Learn more about the challenges and solutions of the deployment and optimization of service and support pocesses with SAP Solution Manager 7.1.

IT Service Management for SAP and Non-SAP Systems

Success Story: CHaRM optimization with SAP Solution Manager at Esprit

The fast-moving fashion industry requires market participants to also make rapid company decisions with the help of their IT-landscape. As a result, ESPRIT’s management team developed a concept to secure the companies long-term profitability and at the same time position the company as a leading global fashion label. The goal was to introduce a transparent change process for all workflows, system landscapes and requirements. Learn more about optimizing Change Request Management (ChaRM) in SAP Solution Manager.

Optimizing Change Request Management (ChaRM)

Flyer: SAP Solution Manager Upgrade Assessment

SNP Upgrade Assessment for SAP Solution Manager 7.2

It takes cutting-edge solutions to implement and operate modern SAP platforms and digitally transform business processes. The all-new SAP Solution Manager 7.2 comes with a completely revamped solution documentation module that opens up a wide range of possibilities. Test management functions have been extended and modified for users. In addition, the new release management features provide a perfect platform for fully integrating the associated pro-cesses into change request management. When you switch to SAP Solution Manager 7.2, you will only have to deal with one monitoring and alerting infrastructure (MAI). SAP Solution Manager 7.2 is also bristling with all the necessary tools and methods for implementing and operating SAP S/4HANA.

Check out more in our Factsheet

What is SNP Business Landscape Management?

SNP Business Landscape Management (BLM) is a holistic consultancy and implementation concept based on SAP Solution Manager. It is suitable for the application life-cycle management of both SAP and non-SAP system landscapes. In over 550 successfully completed BLM projects, the specialists from SNP have developed a variety of best practices, methods, and add-ons to optimize SAP Solution Manager

SNP is now official Member of SAP Focused Solutions Circle

We can help you setting up your focused solution on your SAP Solution Manager, or by giving you the right skills and support to manage your focused solutions.

S/4HANA Guide for IT departments: Start preparing Today with these ten steps and SAP Solution Manager 7.2

Already in 2015, PAC carried out a study on SAP S/4HANA. At that time it was focused mainly on the relevance and strategic importance of the new product generation. The present study focuses on the implementation strategy and the introduction approach. The survey is based on telephone interviews with IT/SAP executives in German companies with a 1,000 or more employees.

Download the Practical Guide

SNP "Ready To Run IT-Processes" for SAP Solution Manager 7.2

Whether you want to quickly relaunch your IT system with Incident or Change Request Management or return to the standard after a release change in the form of a new SAP Solution Manager 7.2 installation, SNP “Ready-to-Run IT Processes” make it easy.

We offer preconfigured IT processes that can go live immediately and that you can implement and use in a very short time. They are based on the SAP standard and supplemented by SNP Best Practices. Customized process adaptations and further expansion are possible if required.

Learn more about our SNP "Read-to-Run IT Processes"

The SNP add-ons for SAP Solution Manager also perfectly complement IT processes and simplify operations, which improves user acceptance.

SNP add-ons – the ideal extension of SNP "Ready-to-Run IT Processes"